• Information you provide when you sign up for our Services: Registration information you provide when you create an account, including your first name and surname, country of residence, gender, age, email address, username and password, your postal address, telephone number
• Information you provide when you use our services: Location information (either provided by a mobile device through which you utilize our services or associated with your IP address) when you use our Services, usage, viewing and technical data, including your device identifier or IP address, when you use our services on third-party sites or platforms or open emails we send. The information you provide in public forums while using our Services;
• Information you provide when you contact us for support: Information sent either one-to-one or within a limited group using our message, chat, email, post or similar functionality, where we are required by law to collect this information.

• We collect information through technology, such as cookies and web beacons when you use our services. The information we learn from customers helps us personalize and continually improve your experience of the services as set out below:
• Provide you with service notifications via email and within the services based on your notification selection;
• Contact you by email, postal mail, or phone regarding services, surveys, research studies, promotions, special events and other subjects that we think may be of interest to you;
• Help us better understand your interests and needs, and improve the services;
• The information we learn may also provide the basis for market and customer analysis, market research, statistics, business monitoring and business and methodological development for our website.
• Engage analysis, research, and reports regarding use of our services;
• Provide, manage, and improve the services;
• Protect our services and our users;
• Understand and resolve app crashes and other issues being reported.
• We acquire information from other trusted sources to update or supplement the information you have provided to us or which are collected automatically.
• We also use this information to improve our platform, prevent or detect fraud or abuses of our services, for market research purposes and enable third parties to carry out technical, logistical or other functions on our behalf.
• In addition to the above, we process your Personal Information to prevent, detect and investigate potential prohibited or illegal activities, including fraud, and to enforce our terms of use or for any other offer or marketing campaign as the case may be.

• System Communication and Transactional Emails- We use various entities like Mailchimp, Facebook, Outbrain, Clevertrap and Sendinblue as our transactional email providers. The emails we send from the services use such third party infrastructure and we share your name and email address with them to send out the emails

• belongs to another person and to which you do not have any right to;
• is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
• harms minors in any way;
• infringes any patent, trademark, copyright or other proprietary rights;
• violates any law for the time being in force;
• deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
• impersonates another person;
• contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

• You may correct, update and delete your account;
• You may change your choices for subscriptions, product emails and alerts;
• You may request access to the personal information we hold about you and that we shall amend or delete it and we shall request third parties with whom we have shared the information do the same. Once you place a request to delete the personal information, we shall take all reasonable steps taking into account available technology and the means available to us, including technical measures to erase the personal information.
• You may choose whether we share your personal information with other companies so they can send you offers and promotions about their products and services;

Further, you may exercise your right to data portability, which means that you have the right to receive the Personal Information processed about you in a structured, commonly used and machine-readable i.e. HTML format. Please note that some of the rights above only may be exercised in certain situations, e.g. the right to data portability, which only applies when the processing is carried out on the basis of an agreement or a consent and if the processing is carried out by automated means. In case you have any questions regarding how we process your Personal Information, want to exercise any of your rights or want to know more about the rights, you may contact us as indicated below.

E-mail address: support@infinhub.com

You may exercise your controls and choices, or request access to your personal information, by contacting support@infinhub.com, or following instructions provided in communications sent to you. You may request access to the personal information we hold about you and that we amend or delete it and we request third parties with whom we have shared the information do the same. Once you place a request to delete the personal information, we shall take all reasonable steps taking into account available technology and the means available to us, including technical measures to erase the personal information. If you have questions regarding the specific personal information about you that we process or retain, please contact our grievance officer mentioned in clause 11.
You agree to receive marketing information from us. If you do not want us to process your Personal Information for direct marketing, you can give written notice thereof to us.

• Authentication: If you’re signed in to the services, cookies help us show you the right information and personalize your experience.
• Security: We use cookies to enable and support our security features, and to help us detect malicious activity and violations of our Terms of Use.
• Preferences, features and services: Cookies can tell us what your communications and product preferences are.
• Performance, Analytics and Research: Cookies help us learn how well our site and plugins perform in different locations. We also use cookies to understand, improve, and research products, features, and services, including when you access our Services from other websites, applications, or devices such as your work computer or your mobile device.

Controlling cookies

While you may block and/or limit our access to cookies, if you limit the ability of websites to set cookies, if may affect your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

Definitions:-

Anonymous Information: Anonymous information means information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual guest.

IP address: An IP address is associated with the access point through which you enter the Internet, and is typically controlled by your Internet Service Provider (ISP), your company, or your university. We may use IP addresses to collect information regarding the frequency with which our guests visit various parts of our products hosting our services, and we may combine IP addresses with personal information.

Notices: Notices will be sent by email to you at the last email address you provided us, by posting notice of such changes in our services, or by other means, consistent with applicable law.

Personal information: Personal information means and includes information that identifies (whether directly or indirectly) and Sensitive Personal Information of a person by reference to an identifier such as a name, an identification number, location data including postal address or an online identifier to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of such person. When anonymous information is directly or indirectly associated with personal information, this anonymous information also is treated as personal information.

Public Forums: Our services may offer message boards, conversation pages, blogs, chat rooms, social community environments, profile pages, and other forums that do not have a restricted audience. If you provide personal information when you use any of these features, that personal information may be publicly posted and otherwise disclosed without limitation as to its use by us or by a third party.

Sensitive Personal Information: Sensitive Personal Information shall have the meaning ascribed to it under the applicable law and is presently defined to mean such personal information which consists of information relating to

1. passwords;
2. financial information such as bank accounts or credit card or debit card or other payment instrument details;
3. physical, physiological and mental health conditions;
4. sexual orientation; (v) medical records and history;
5. Biometric information;
6. any detail relating to the above clauses as provided to body corporate for providing services; and